Legal
Privacy Policy
This policy explains which personal data we process when you use pharosaccess.com, why, and what rights you have.
1. Who is responsible
The website pharosaccess.com is operated by Pharos Access, based in Morocco. For any question about this policy or your personal data, write to contact (at) pharosaccess.com or use the general enquiry form.
2. What we collect
We only collect the information you choose to send us through our forms, and the minimum technical data needed to deliver the website securely.
| Source | Data | Purpose |
|---|---|---|
| General enquiry form | Name, work email, organisation, profile, message | Answering your enquiry |
| “Discuss a Partnership” form | Name, work email, company, country, website, products, applications, available documentation, presence in Morocco or Africa, partnership proposal, message | Assessing a possible business cooperation with a manufacturer |
| “Discuss Your Requirements” form | Name, work email, company, city and country, industry, application, technical requirements, quality and documentation requirements, volumes, timeline, message | Identifying products that may meet a buyer's requirements |
| All visits | IP address and technical request data processed by our web servers | Delivering the website, limiting abuse of the forms, security |
Please do not send sensitive personal data, or confidential technical information that you are not authorised to share, through our forms.
3. How your request is handled
When you submit a form, your data is sent over an encrypted connection to our server, then forwarded by email to the Pharos Access team through our email delivery provider. We use it to reply to you and, where relevant, to prepare and follow up a business relationship. We do not sell your data, we do not use it for automated decision-making, and we do not add you to a mailing list.
4. Cookies and similar technologies
The public pages of this website do not use cookies, analytics or advertising trackers, and do not load fonts, icons or scripts from third-party services. If you choose a language, this preference is stored in your browser's local storage (key pa_lang) and is never sent to us.
5. Service providers and transfers
We rely on a limited number of providers, which process data on our behalf:
- Website hosting: a virtual server operated by OVH (OVH US LLC, United States).
- Email delivery of form submissions: Resend (United States).
- Receiving mailbox: our professional email provider.
Some of these providers are located outside Morocco and outside the European Union. Where required, we put in place the safeguards provided for by the applicable regulations.
6. How long we keep data
Enquiries are kept for as long as needed to handle them and follow up any resulting business relationship, and for no more than three years after our last contact with you, unless a longer period is required by law. Technical server data is kept for a short period, for security purposes only.
7. Your rights
Under Moroccan Law No. 09-08 on the protection of individuals with regard to the processing of personal data, and, where applicable, the EU General Data Protection Regulation, you may request access to, correction or deletion of your data, and object to its processing on legitimate grounds. To exercise these rights, contact us as indicated in section 1. You may also lodge a complaint with the Moroccan data protection authority (CNDP) or, if you are in the European Union, with your local supervisory authority.
8. Changes to this policy
We may update this policy as our activities and services evolve. The date at the top of this page shows the latest version.